We offer free gift wrapping (add a note at checkout) and digital gift cards ($25-$200). Gift cards never expire and can be used on all products.
Yes—we offer a 30-day free return policy. Products must be unused, in original packaging, and include all accessories. Contact support to start your return.
Most RelaxPulse Pro products (e.g., fascial guns, neck massagers) use 110-240V universal voltage, so they work worldwide. Check the product specs page for confirmation.
Battery life varies by product: neck massagers last 4-6 hours, fascial guns 3-8 hours (depending on speed). A full charge takes 1.5-3 hours via USB or adapter.
Yes—most products have removable, machine-washable fabric covers (wash in cold water, gentle cycle). Non-removable fabric can be wiped clean with a damp cloth.
Our 1-year warranty covers defects. Contact support with your order ID and issue—we’ll send a replacement or arrange free repairs, no extra costs.
If you have a pacemaker, avoid pulse/electrical massagers. For arthritis or chronic pain, consult your doctor before use. Our support team can also share safety tips.
Tension relief: Kneading + heat mode
Post-workout: Deep tissue or high-speed fascial gun
Relaxation: Low-speed vibration or gentle pulse
See the product manual for more mode guides.
Yes—replacement parts (heads, chargers, straps) are sold on our website. Search for “[Product Name] replacement parts” or contact support to order.
After your order ships, you’ll get an email with a tracking link. You can also log into your account on our website and go to “Order History” to view status.
Yes—bulk orders (10+ units) qualify for 15-25% discounts. Contact our bulk sales team via email (mmadelin913@gmail.com) for a custom quote.
U.S. orders ship in 2-4 business days (free for orders over $99); international orders take 5-7 business days. A tracking number is sent via email once your order ships.
